Publications
If you need any of our documents in a different format, please see our accessibility statement for details.
If you need any of our documents in a different format, please see our accessibility statement for details.
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IN 24/01 Expectations for monopoly company annual performance reporting 2023-24
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2023-24 annual performance report tables - Excluding tables 3A-3I
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Audit Opinion for the Annual Performance Report 2023-24
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RAG 4.12 – Guideline for the table definitions in the annual performance report
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Customer Spotlight: People’s views and experiences of water - Wave two
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Customer spotlight data tables - combined England and Wales - Wave two
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Customer spotlight data tables – England - Wave two
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CCW and Ofwat Customer Spotlight - Savanta online questionnaire - Wave two
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Customer spotlight data tables – Wales - Wave two
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Core customer information guidance